Frequently Asked Questions

What are the main features of MacFly Pro?

MacFlyPro is a software made by the team of professional developers who tried to create a special tool for all Mac users. MacFly Pro’s main task is to increase the performance of your favorite machine and find the best solutions for famous system troubles.

How can I activate my subscription?

If you successfully bought a subscription plan, you will get a key to your mail address automatically. After you launch an app, click on the Subscription tab in the menu bar at the top of the screen. Activate your subscription by entering the key.

How can I pay for my subscription?

Credit and debit cards are both available to proceed the payment for your subscription. You can also use your PayPal account to make the payment faster. We do not accept personals checks or types of payments.

What should I do if the installation did not start automatically?

Go to your ‘Downloads’ folder, find the file ‘Macflypro.pkg’ and start the installation.

Which MacOS version is MacFly Pro compatible with?

MacFly Pro Cleaner is compatible with MacBooks running on 10.10 of OS X Yosemite. The following updates: OS X El Capitan, Mac OS Sierra, and Mac OS High Sierra are also compatible with our app. You can check your current MacOS version by clicking on an ‘Apple icon’ and selecting ‘About this Mac.’

Do I need to start scan manually?

You do not need to scan your system manually since the Smart Assistant can make it regularly. You will always get notifications regarding the results of the latest scan. If you want to scan your system manually, open ‘Tools’ tab and hit ‘Scan Now’.

I recently upgraded to a different Mac. Can I transfer my license to the new machine?

The data of your MacFly Pro account can be kept regardless of your recent change. To complete this transfer, you can contact our support team.

Can I upgrade my current MacFly Pro account plan? How does it work?

All users can switch their subscription plan by contacting a support team.

How much space can I free up with MacFly Pro?

The amount of freed space highly depends on your current Mac’s system. Due to the chosen subscription plan, you can remove the different amount of junk files.

Is it safe to use MacFly Pro?

There are no possible threats to your system. You can safely use our application and fix all unpleasant issues, you recently faced.

Can I get a refund?

Within 30 days from the payment date, it is available to get a refund. To proceed this action, you have to contact our support team.

How can I cancel the subscription?

To cancel the current subscription, send an e-mail to [email protected] regarding the cancel request.

Can I renew MacFly Pro subscription?

You can renew your subscription directly through the application, and it will be renewed automatically once you finished the payment process successfully.

How can I download and install MacFly Pro?

Visit the following page – macflypro.com and see the instructions.